1. What is ShipNshop?
ShipNshop is your one-stop online shopping destination offering a wide variety of trending and essential products across multiple categories – all at affordable prices.
2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery on most orders. A small fee may apply for COD service.
3. How long will my order take to arrive?
Most orders are delivered within 5–10 business days. You will receive tracking information once your order is shipped.
4. How can I track my order?
Once your order is dispatched, we’ll share a tracking link via SMS or WhatsApp. You can use that link to check the real-time status of your shipment.
5. Can I cancel or change my order?
Orders can be canceled or edited within 12 hours of placing them. After that, the processing starts, and changes may not be possible.
6. What if I receive a damaged or wrong product?
In such cases, please contact us within 48 hours of delivery. We will arrange for a replacement or refund as per our policy.
7. Do you charge for shipping?
Shipping is free on prepaid orders. For COD orders, a minimal fee might be added at checkout.
8. Is my payment secure on your website?
Absolutely. We use industry-standard encrypted payment gateways to ensure your data and transactions are safe and secure.
9. Do you ship all over India?
Yes, we deliver to almost all pin codes across India through our reliable courier partners.
10. Do you offer returns or exchanges?
Yes, we offer returns or exchanges for eligible products. Please refer to our Return Policy for complete details.
